Exhibitor


 e-Emphasys Technologies Inc

Future-Proof your Dealership and Rental Technology with the End-to-End Digital Transformation Platform

e-emphasys.com
2501 Weston Pkwy Ste 101, Cary, North Carolina, United States, 27513-2327Geoff Pace, Marketing Manager919-657-6565

e-Emphasys Dealer Management Platform is the premier dealer management solution designed exclusively for equipment dealerships and rental companies. e-Emphasys ERP is a fully mobile, fully integrated, end-to-end solution that seamlessly manages every aspect of your business. e-Emphasys combines their repository of Equipment Distribution Best Business Practices with the capabilities of a modern ERP platform to decrease operational costs and improve your bottom line. Our solution also includes CRM, Mobile Field Service, Business Analytics, RFID scanning, IoT and Telematics which are fully integrated into the system.



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e-Emphasys Advanced Document Management

Streamline Business Processes with Integrated Document Management e-Emphasys Document Management simplifies your business processes by providing an advanced, contextual, central repository for every file required to run your dealership. The Document Management system leverages advanced Document Capture features to assist in establishing digital document best practices, saving you time and money....[more]

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e-Emphasys e360

e360: Unparalleled Customer Data & Analytics at Your Fingertips In the office or on the go, unparalleled data and analytics are at your fingertips. e360 provides your executives and sales team on the road, instant access to real-time customer and inventory information. An all-in-one, user-friendly mobile application, it enables a 360° view of the customer profile, equipment, recent trans...[more]

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e-Emphasys eCRM

A Robust CRM Platform Designed for Equipment Dealers e-Emphasys Customer Relationship Management (CRM) helps the dealership sales force manage opportunities and serve customers more effectively, increasing sales and customer satisfaction. e-Emphasys CRM is based on Microsoft Dynamics, with extensions specific for the Equipment Dealership and Rental sales organizations. It equips the dealership s...[more]

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e-Emphasys eInspection

Streamline Your Check-In, Check-Out, and Equipment Inspection Processes The user-friendly eInspection mobile app empowers your staff to improve the speed of rental processes and provide outstanding customer experiences. In today’s increasingly competitive rental market, speed is essential. eInspection facilitates the automation of equipment check-in, check-out and inspection processes &nda...[more]

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e-Emphasys ePortal

Provide Customers with Complete Self-Service eCommerce Capabilities ePortal features generate satisfied customers and provide a competitive edge over the product support offerings of your competitors.   See owned equipment See current location of the equipment Review warranty details Find meter readings Display quotes / orders Create service requests Receive preventive maintenance ...[more]

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e-Emphasys ERP

e‑Emphasys Equipment Dealer ERP Software e-Emphasys ERP puts your business right at your fingertips by combining your sales, marketing, inventory, service and more into a single system controlled by your unique business processes. Leading equipment dealers and rentals companies choose the e-Emphasys Equipment Dealer Software to gain a competitive advantage and maximize ROI. Its full suite of d...[more]

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e-Emphasys eScheduler

Scheduling Software Proven to Increase Service Productivity The e-Emphasys eScheduler Application designed for dispatchers and foremen, streamlines operations with effective Planning, Scheduling and Dispatch of field technicians. Turn your first point of contact into a competitive advantage with detailed customer and service history information as soon as a service call comes in. Improve first-t...[more]

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e-Emphasys eService Virtual Assistant (eVA)

eVA: Cutting-Edge AI Technology Your Technicians Can Depend On This intuitive, user-friendly application helps technicians diagnose and repair problems quickly and efficiently, increasing technician productivity and reducing training time. In today’s world, the number one issue facing dealers is the shortage of skilled Service technicians. The eService Virtual Assistant (eVA) reduces this ...[more]

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e-Emphasys eServiceTech

Turn Your Service Department into a Profit Center eServiceTech fulfills the needs of today’s business for accurate and efficient labor management solutions. Our mobile service app enables dealerships and rental firms to optimize service efficiency by automating the management, collection, and distribution of employee/technician hours through an easy-to use, touch-screen application.  ...[more]

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e-Emphasys Power BI+

BI: Real-Time Reporting and Analytics e-Emphasys Business Intelligence (BI) helps in making effective decisions, by providing access to the right information at the right time. e-Emphasys Business Intelligence offers an integrated and fully-scalable business analytics solution that supports the entire organization. It delivers in-depth reports, dashboards and analytics needed to improve decision...[more]


  • Leading equipment dealers and rentals companies choose the e-Emphasys Equipment Dealer Software to gain a competitive advantage and maximize ROI. Its full suite of dealer management software solutions eliminate cumbersome bolt-on solutions and empower your employees in the office and in the field with next-generation technology. Real-time data and analytics provide complete visibility at every level of operations, empowering management to make proactive, data-driven decisions.
  • e-Emphasys Business Intelligence offers an integrated and fully-scalable business analytics solution that supports the entire organization. It delivers in-depth reports, dashboards and analytics needed to improve decision-making, and the overall performance management of the business.
  • Business Intelligence (BI) helps in making effective decisions, by providing access to the right information at the right time. Through tight integration with the ERP, e-Emphasys BI supports every facet of decision-making, thereby empowering your employees to take better decisions, faster.
  • eCRM, our CRM product, is available anywhere, from any device. e-Emphasys CRM is based on Microsoft Dynamics, with extensions specific for the Equipment Dealership and Rental sales organizations. It equips the dealership sales force with comprehensive capability for configuration and negotiation of deals.
  • An all-in-one, user-friendly mobile application, it enables a 360° view of the customer profile, equipment, recent transactions, service & rentals, parts inventory, credit history, and much more. e360 brings in all the critical information, and presents it on one integrated application, to empower your sales team with real-time, actionable data. e360 enables your sales team to quickly respond to customer needs, by making accurate and informed decisions. The intuitive user-interface makes things easy for your staff in the field, and is available on-line or off-line, in cases where your team does not have access to the Internet. Senior Management and Customer Relationship Managers too can access an unparalleled amount of information and valuable insights on their mobile phones, iPads or Android tablets.
  • Our mobile service app enables dealerships and rental firms to optimize service efficiency by automating the management, collection, and distribution of employee/technician hours through an easy-to use, touch-screen application.
  • eServiceTech allows technicians to submit repair notes from the field, upload mobile repair pictures with annotations and notes, and record annotations and notes through a voice-to-text converter. Technicians can get a digital signature from customers on-site. Parts and labor can also be reported against the work order before leaving the customer site.
  • Turn your first point of contact into a competitive advantage with detailed customer and service history information as soon as a service call comes in. Improve first-time fix rate with intelligent scheduling based on technician availability, skills, proximity and real-time insight into part requirements and availability.
  • In today’s increasingly competitive rental market, speed is essential. eInspection facilitates the automation of equipment check-in, check-out and inspection processes – minimizing equipment downtime, streamlining the flow of information, and maximizing rental revenue. Data such as equipment availability status is updated throughout the system in real-time, reducing human-error, miscommunication, and delays which could result in loss of business.
  • In today’s world, the number one issue facing dealers is the shortage of skilled Service technicians. The eService Virtual Assistant (eVA) reduces this problem by bridging the gap between skills and experience with cutting-edge Artificial Intelligence and Machine Learning technology. eVA provides guided troubleshooting and suggested parts requirements, and assigns probability based on knowledge gained from historical work order activities. The more you rely on eVA, the smarter and more reliable it becomes, leveraging Machine Learning to increase accuracy and profitability. eVA provides intelligent insight on job data for repairs, including parts, time and skill requirements, for standard and non-standard tasks which may not be provided by OEM’s. Drawing on the accumulated knowledge of your technicians, eVA provides a Service knowledge base that turns decades of experience into actionable insight.

Alta Equipment Company Success Story- e-Emphasys

Alta Equipment Company was seeking a state-of-the-art business solution to further improve competitive advantage. In e-Emphasys, they found a proven and flexible business solution that would support operational excellence for the diverse business models of construction equipment and material handling divisions.

Molson Group Customer Success Story- e-Emphasys

Check out our Testimonial Video featuring our valued partner, Molson Equipment! Headquartered in Bristol, UK, Molson Group is the largest independent equipment distributor in the United Kingdom.

Great West Equipment Customer Success Story - e-Emphasys

Great West Equipment is a full-service heavy equipment dealership with 11 branches across British Columbia and the Yukon. Watch our customer testimonial featuring Great West Equipment to see why e-Emphasys ERP exceeded their expectations.

The G.W. Van Keppel Company - e-Emphasys

See how G.W. Van Keppel Company experienced increased efficiency across their entire operation with e-Emphasys’ end-to-end solution. By leveraging best in class reporting and analytics, the e-Emphasys ERP platform empowered key decision makers and added a new dimension to their business.


e-Emphasys Dealer and Rental Management Platform Brochure

Leading equipment dealers and rentals companies choose the e-Emphasys Dealer Management Platform to gain a competitive advantage and maximize ROI. Its full suite of equipment dealer management software solutions eliminate cumbersome bolt-on solutions and empower your employees in the office and in the field with next-generation technology. Real-time data and analytics provide complete visibility at every level of operations, empowering management to make proactive, data-driven decisions.

Business Intelligence Datasheet

e-Emphasys Business Intelligence (BI) helps in making efffective deciisons by providing access to th right information at the right time.

Service & Warranty Management Datasheet

e-Emphasys Service & Warranty Management enables dealerships and rental firms to optimize customer service, reduce equipment downtime nad turn the service department into a profit center.

Finance Management Datasheet

e-Emphasys Finance Management helps dealerships manager, control and optimize the financial health of thier organization with improved cash flow and bottom-line results.

Parts Management Datasheet

e-Emphasys Parts Management helps dealerships increase parts sales, improve custoemr service and operational efficiency, and keep inventory levels low.

eCRM Datasheet

eCRM integrates powerful productivity tools for your sales, marketing and customer service teams. It has the native ability to track detailed information about each customer and his fleet.

Fleet Management Datasheet

e-Emphasys Fleet Management enables dealerships and rental companies to maximize equipment availability, performance, utilization and ROI.

e360 Datasheet

e360 brings in all the critical information and presents it on one integrated application, to empower your sales team with real-time, actionable data.

eInspection Datasheet

eInspection facilitates teh automation of equipment check-in, check-out and inspection processes - minimizing equipmetn downtime, streamlining the flow of information and maximizing rental revenue.

ePortal Datasheet

e-Emphasys Customer ePortal is an e-Commerce platform for dealerships. It doublesup as a self-service portal for the dealership customers, adn is an important source of information and knowledge, providing multi-channel, user-experience.

eServiceTech Datasheet

eServiceTech fulfills the needs of today's business for accurate and efficient labor management solutions. It enables dealerships and rental firms to optimize service efficiency by automating the management, collection, and distribution of employee/technician hours through an easy-to-use, touch-screen application.

eService Virtual Assistant (eVA) Datasheet

eService Virtual Assistant (eVA) bridges the gap between skills and experience with cutting-edge Artificial Intelligence and Machine Learning technology. eVA utilizes accumilated data points, history, corrections, and parts info to provide detailed correction data and parts list based on historical probability.

Process Modeler Datasheet

The e-Emphasys solution has a unique Business Process Model integrated in its core system, to help dealerships and rental companies. e-Emphasys Process Modeler enables dealerships to effectively adopt industry best practices, better leverage business system capabilities, and support a learning organization.

Rental Management Datasheet

e-Emphasys Rental Management enables dealerships to plan, operate, monitor, and improve rental operations, to increase profitability and enhance customer service. e-Emphasys integrates the rental department with all other functions.

Supplier Management Datasheet

e-Emphasys Supplier Management helps dealerships streamline the buying process, increase operational efficiency, keep inventory levels low, and focus on optimizing the vendor relationship and performance.

Document Management Datasheet

e-Emphasys Document Management simplifies your business processes by providing an advanced, contextual, central repository for every file required to run your dealership. The Document Management system leverages advanced document capture features to assist in establishing digital document best practices, saving you time and money.

Benefits of e-Emphasys On-Demand (SaaS Model) for Equipment Dealerships and Rental Companies

This white paper explores the business benefits of moving to 'e-Emphasys On-Demand' and running, managing, and improving your business process efficiencies via SaaS (Software as a Service).

Future Proof DMS White Paper

This white paper outlines the characteristics of an ERP-based dealership business system and highlights the benefits to the equipment dealership and rental business.

Service Excellence White Paper

This white paper presents a series of best practices. It also highlights the role a modern business system, and mobile field service application plays in optimizing your service processes and profitability.

Top 10 Reasons for Equipment Dealerships and Rental Companies to Select e-Emphasys White Paper

This white paper explore the over-riding arguments for moving to e-Emphasys On-Demand ERP, for running, managing, and improving your business process efficiencies via SaaS Model (Software as a Service).